Privacy Policy

At NextGen Wealth & Insurance Solutions Ltd., we value your privacy and are committed to protecting the personal information you entrust to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

We collect personal information that is necessary for providing life insurance/investment services. This may include but is not limited to:

Personal Identification Information: Name, date of birth, gender, address, phone number, and email address.

Financial Information: Income, employment details, and bank account information for underwriting and policy purposes.

Health Information: Medical history, health assessments, and other relevant health information for underwriting and claims purposes.

Insurance Information: Policy details, coverage options, and claims history.

2. How We Use Your Information

We use your personal information for the following purposes:

To assess your life insurance/investment needs and provide you with quotes and policy options.

To underwrite and process your insurance/investment applications.

To administer and manage your insurance/investment policies.

To process claims and manage payouts.

To communicate with you regarding your policy, including reminders, updates, and important notices.

To comply with legal and regulatory requirements.

3. How We Protect Your Information

We take reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include but are not limited to:

Encryption of sensitive data during transmission.

Access controls to limit who can view or edit your personal information.

Secure storage of physical and electronic records.

Regular security audits and staff training on privacy best practices.

4. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

With insurance carriers for underwriting, claims processing, and policy administration.

With third-party service providers (e.g., IT services, document storage, etc.) to assist in business operations, subject to confidentiality agreements.

With regulatory authorities to comply with legal or regulatory obligations.

With your consent, or as otherwise required by law.

We will not sell, rent, or lease your personal information to third parties for marketing purposes.

5. Your Rights and Choices

You have the right to:

Access the personal information we hold about you.

Request corrections or updates to inaccurate or incomplete information.

Withdraw your consent to the use or disclosure of your information, subject to legal or contractual limitations.

Request that we delete your personal information, subject to our retention policies and legal obligations.

If you have questions or concerns about how we handle your personal information, please contact us using the information below.

6. Cookies and Tracking Technologies

We may use cookies or similar technologies to enhance your experience on our website. These technologies allow us to collect information about how you use our website, which helps us improve our services. You can adjust your browser settings to refuse cookies, but this may affect the functionality of some website features.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us